Frequently Asked Questions

EMS (Electrical Muscle Stimulation) targets motor nerves to cause muscle contractions — used for training, toning and recovery. TENS (Transcutaneous Electrical Nerve Stimulation) targets sensory nerves to block pain signals — used for chronic and acute pain relief. Most Tesmed devices include both modes.

Yes. All Tesmed devices are CE-certified medical devices, designed to be used safely at home by non-professionals. Each device includes a full instruction manual. As with any electrical therapy device, avoid use near the chest if you have a pacemaker, and do not use during pregnancy without medical advice.

Each channel controls one pair of electrode pads (targeting one body area). 2 channels = 2 areas at once. 4 channels = 4 areas simultaneously (most popular). 6 channels = 6 areas (Trio 6.5 — ideal for full-body sessions). More channels means more versatility without having to move pads.

Yes — free shipping on all EU orders over €80. Most of our devices qualify automatically. Standard delivery takes 3–5 business days within the EU. International shipping is available at checkout.

EU orders: 3–5 business days. UK: 4–7 business days. International orders: 7–14 business days depending on the destination. You will receive a tracking number by email once your order has shipped.

Yes. We ship to over 50 countries. Shipping costs and delivery times vary by destination and are calculated at checkout. Import duties and taxes may apply depending on your country.

We offer a 30-day return policy. If you're not satisfied with your purchase, contact us within 30 days of delivery. The product must be unused and in its original packaging. Once we receive and inspect the return, a full refund will be issued within 5 business days.

For muscle training: 3–4 sessions per week, 20–30 minutes per session. For pain relief: as needed, up to twice daily for acute pain. For recovery: 1 session after intense training. Always follow the program guidelines in your device manual and allow at least 24 hours between EMS training sessions on the same muscle group.

We recommend not using the device while it is charging via USB. Always fully charge the device before a session for best performance and safety.

Tesmed anti-cellulite massagers use a patented 14-roller mechanical system that performs a triple action: lifting, kneading, and smoothing the skin. The rolling action stimulates microcirculation, encourages lymphatic drainage, and breaks down the fibrous septae responsible for the "orange peel" appearance. Unlike creams alone, the mechanical action reaches deeper tissue layers for visible results within weeks.

Most users notice visible improvement in skin texture within 4–6 weeks of regular use (3–4 sessions per week, 10–15 minutes per area). Measurable reduction in circumference is typically seen by week 8. For best results, use in combination with the Tesmed firming cream and stay well hydrated.

The massager is designed for all common cellulite-prone areas: thighs, buttocks, abdomen, hips, and upper arms. Apply light pressure and move slowly in circular or upward motions following the direction of lymphatic drainage. Full positioning guidance is included in the device manual.